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Customer Return: Most major online retailers offer a 30-day money back guarantee; during this period, a customer may return the product for whatever reason and still get full refund. Hence, these items are sold as ‘refurbished products’ often at deeply discounted prices. However, consumer laws prevent manufacturers from selling anything considered factory refurbished electronics as ‘new’ since the original refurbished lcd tv factory seal has been broken. Any defective or damaged parts - if need be - will be replaced to restore the product to its original specification, and then the product is repackaged ‘like new’. These items are then re-tested at the factory to make sure they are in tip-top shape.